Here at mouse our whole business ethos is about being transparent and honest with our clients. As a product design agency, we rely on maintaining a trust and confidence with all our customers. With this in mind, we have built this privacy notice to be as simple as possible explaining in which circumstances, we may collect your personal data, how we use and process it, the unusual circumstances in which we may have to disclose it and how we keep it secure.

If you have any questions, please feel free to e-mail us

Or write to us mouse, 9 – 10 Cross Street, Preston, PR1 3LT


Firstly we will never sell or rent your personal information.

For our company to provide the services we offer, we need to retain and handle a small amount of personal information.

Your data is only used for our own internal business (or businesses owned by mouse) purposes. We will never sell or rent your personal information. to any third parties and we always take reasonable care in keeping this information secure, preventing unauthorised access or unlawful use. All personal information is processed by us in accordance with data protection legislation applicable in the UK.


mouse may request data from you to respond to business enquiries or provide our services. We store and use data fields including but not limited to “first name”, “last name”, “email address”, “telephone”, and “organisation”.

These contact details are added to our secure CRM system, which is used by mouse and our group companies. This data may be updated at any stage by emailing We take reasonable care in keeping this information secure, preventing unauthorised access or unlawful use


We process personal information of legitimate business interests to conduct and manage our consultancy. This way we can provide the most appropriate information and services to ensure the best journey with mouse.

Information between third party business partners
We may share your information with third-party business partners to provide a service. These partners will be given limited access to your information as is reasonably necessary to deliver the service; we require that such third parties comply with this privacy policy.

When your information is required by law
mouse will disclose your information when required to do so by lawful request.

When there is a legitimate business interest
We may collect, process, and use your data to pursue a legitimate business interest in a way that would be reasonably anticipated as part of running our business. This does not impact your rights, freedom, or interests.

When you provide consent
In specific situations, we may collect, process, and use your data with your consent. For example, contact us with a service or product enquiry, or to otherwise facilitate your use of, and our administration and operation of our services.

Our Website

We use cookies to distinguish you from others on our site. This helps us to provide the best possible experience when using our website. For example, cookies enable us to identify your device and secure your access to our site. Our website does not store any information that would, on its own, allow us to identify individual users without their permission. Any cookies are used either solely on a per session basis or to maintain user preferences.


If you have any concerns about our use of your personal information, or would like to access, amend, or erase your data, please e-mail us

If you are unhappy with how we have used your data, you can contact the ICO.

Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

ICO website: